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Library Guides

Guide to Library and Archive Services During COVID-19: FAQs

Frequently Asked Questions

Is the Library Open? 

A small number of socially distanced study spaces are available in our libraries at Harrow, Marylebone and Cavendish campuses for priority booking by students who cannot study effectively at home. Please note that spaces are not available at Regent Library, and you cannot study at Harrow, Marylebone or Cavendish Libraries without a booking. For more information please see our website.

Cavendish, Harrow and Marylebone libraries are open for study via Book a Space as follows:

Cavendish and Harrow

Monday to Friday 11am to 7pm.


Monday to Friday 11am to 7pm

Saturdays 11am to 6pm

Our Library counters at Cavendish, Harrow and Marylebone will reopen 11:00-3:00, Monday-Friday from 16th August.

Please note that we will be CLOSED on 30th August for the Bank Holiday.

Please be aware that the unpredictable nature of the global situation means that these hours are subject to change.

Our Library is open online and there are millions of materials available to support your studies at your fingertips. Alongside this we have a wide range of services to help you make the most of the resources, including a chat service, bookable appointments and training with our specialist colleagues. There is a wealth of information using our Library guides that are designed to support you in getting the best out of the Library. 


If you have any questions about accessing resources get in touch with our team and we will help you 

How do I return my books?

You can return books (including those from Regent Library) to Cavendish, Harrow and Marylebone libraries.  

If you are a completed student and are unable to come on campus to return your books, please contact us via chat or

Will I be able to access the physical book stock? 

Access to the physical book collection at Cavendish, Harrow and Marylebone libraries will be available from Monday 2nd August. In the meantime users should continue to request items via our click and collect service. Plans for Regent library will be confirmed shortly. 

Our online Library continues to grow and offers a wealth of material. If you have trouble locating the resources you need for your studies contact us via chat or and one of our friendly team can support you.

Where can I study? 

Many of our students enjoy studying at home and have appreciated learning more about using the online Library and accessing our virtual resources. However, we know that it doesn’t suit all of our students so it's now possible to book a study space if you really need one. These are very limited in number so we ask that they are used only by those who have little capacity to study at home. 

We recognise that group work is still important for learning and assessment, and although it can't happen in our study spaces we have created a guide to help students with ideas on how to do group work online.

What can I do if I am not confident using the Library or get stuck with my assessments? 

We have a great team of Library colleagues on hand to help you learn how to use the Library. Our Academic Liaison Librarians will advise you on making the most of our resources, alongside colleagues who deliver sessions on a range of skills including referencing, assignments, preparing for exams and dissertations.  Our online chat service is available throughout the day and we can help you make the most of the Library.  

Why isn't the library open as normal?

We are opening up access to our spaces and collections under the guidance of the University Estates and Safety, Health and Wellbeing teams. Every library will assess how to approach opening their physical spaces in light of their own situation and we are constantly reviewing our approach.

Can Alumni students use the library? 

The University policy at this time is that only current Westminster staff and students are allowed on site, so unfortunately there are no onsite Library Services for Alumni.