Student Centre Counters
Student Centre counters are currently open
Monday to Friday 9am to 6pm (10am to 6pm Wednesdays)
We are also available to support you online via live chat and our Academic Engagement Librarians and Learning Developers are able to offer advice online.
All libraries provide designated group, individual and distanced individual study space. Posters clearly identify these spaces. For the safety and comfort of all, please respect the guidelines outlined on the posters. If you need further information, please check with customer services staff onsite.
Customer services staff are also available to help with your queries via our online chat service
This service is available:
Monday to Friday 9am to 8pm (10am to 8pm Wednesdays)
We know how easy it is to get stuck and we want to help you resolve any issues as quickly as possible. We can usually do this in one chat but will direct your query onwards if necessary.
We respond to chat requests in an average of just 11 seconds and our user rating is 3.8 out of four stars.
We have a team of Academic Engagement Librarians and Learning Developers who work with students to develop academic skills, including academic writing, researching, thinking, and study skills. We offer individual appointments which can be booked through Engage.
These will be available online via Blackboard collaborate and the link will be sent to you in advance of your appointment
Academic Learning Development online support
Academic Learning Development support includes, but is not limited to:
At the moment the following services are available:
For questions about our service please email firstname.lastname@example.org