Library counters across all sites are open 10am to 5pm, Monday to Friday.
Library staff are also available to help with your queries via our online chat service, Ask Us.
This service is available:
We know how easy it is to get stuck and we want to help you resolve any issues as quickly as possible. We can usually do this in one chat but will direct your query onwards if necessary.
We respond to chat requests in an average of just 11 seconds and our user rating is 3.8 out of four stars.
The Archive team can help you if you would like to use our own collections, or help you to find and use archive collections elsewhere.
Contact them by emailing firstname.lastname@example.org.
Archival research can be time-consuming so please make sure you give them as much time as possible to help you.