Find how to contact the academic engagement librarian for your subject area on the Academic Engagement Librarian Guide.
Student Centre Counters
Student Centre counters are currently open
Monday to Friday 9am to 6pm (10am to 6pm Wednesdays)
We are also available to support you online via live chat and our Academic Engagement Librarians and Learning Developers are able to offer advice online.
Study Spaces
All libraries provide designated group, individual and distanced individual study space. Posters clearly identify these spaces. For the safety and comfort of all, please respect the guidelines outlined on the posters. If you need further information, please check with customer services staff onsite.
Online Chat
Customer services staff are also available to help with your queries via our online chat service
This service is available:
Monday to Friday 9am to 8pm (10am to 8pm Wednesdays)
We know how easy it is to get stuck and we want to help you resolve any issues as quickly as possible. We can usually do this in one chat but will direct your query onwards if necessary.
We respond to chat requests in an average of just 11 seconds and our user rating is 3.8 out of four stars.
Compass Enquiry System
Streamline your enquiries and get the support you need with Compass, our enquiry management system.
Track your enquiries submitted to various university teams and log in to Compass here. For further assistance, contact the Student Centre.
The Archive team can help you if you would like to use our own collections, or help you to find and use archive collections elsewhere.
Contact them by emailing archive@westminster.ac.uk.
Archival research can be time-consuming so please make sure you give them as much time as possible to help you.
Academic Engagement Librarians
Advice on subject-specific research and referencing.
Advice on academic writing and other study skills topics (see our online guides for topics we help with).
